Sherif Express Travels & Cargo Private Limited Comprehensive Legal Policies Effective Date: 15 July 2026 1. Introduction This document sets out the Privacy Policy, Terms and Conditions, Booking and Cancellation Policy, Refund Policy, Cookie Policy, Disclaimer, Visa Disclaimer and Cargo Terms governing the services provided by Sherif Express Travels & Cargo Private Limited. By accessing our website, making enquiries, placing bookings or using any of our services, you agree to be bound by the provisions contained in this document. Sherif Express is committed to providing professional travel and cargo services while protecting customer information and complying with applicable laws. 2. Privacy Policy Sherif Express collects only the information reasonably required to provide travel, visa assistance, accommodation, transportation, pilgrimage, cruise and cargo services. Personal information may include names, contact details, passport information, travel preferences, payment details, shipment details and other information necessary to fulfil requested services. Information is processed for booking management, customer support, legal compliance, fraud prevention and service improvement. Personal information may be shared with airlines, hotels, embassies, logistics providers, payment processors and other authorised partners strictly for service delivery. Sherif Express does not sell personal information. Appropriate technical and organisational safeguards are maintained to protect customer data. 3. Terms and Conditions All quotations, itineraries and prices are subject to availability and confirmation. Bookings are confirmed only after receipt of the applicable payment and written confirmation. Customers are responsible for ensuring that passports, visas, health documents and other travel documentation remain valid. Sherif Express reserves the right to amend itineraries where operationally necessary while endeavouring to provide services of equivalent quality. 4. Booking and Cancellation Policy Reservations may require deposits or full payment depending upon supplier requirements. Cancellation requests must be submitted in writing. Applicable cancellation charges are determined by airlines, hotels, cruise operators, destination management companies, embassies and other suppliers. Promotional fares and certain special packages may be non-refundable. 5. Refund Policy Eligible refunds are processed only after settlement is received from the relevant supplier. Government fees, visa charges, insurance premiums, payment gateway charges and other non-recoverable costs may not be refundable. Processing timelines depend upon supplier and banking procedures. 6. Cookie Policy Our website uses cookies and similar technologies to improve functionality, security, analytics and user experience. Continued use of the website constitutes consent to the use of cookies. Users may disable cookies through browser settings, although certain functionality may be affected. 7. Disclaimer Sherif Express acts as an intermediary between customers and independent service providers. We are not responsible for disruptions arising from airline schedule changes, weather events, government actions, supplier failures, force majeure events or circumstances beyond our reasonable control. Customers are strongly encouraged to obtain comprehensive travel insurance. 8. Visa Disclaimer Visa issuance remains solely at the discretion of the relevant embassy or immigration authority. Sherif Express provides documentation assistance only and cannot guarantee approvals, processing times or interview outcomes. Applicants are responsible for submitting genuine and complete documentation. 9. Cargo Terms Customers must ensure that all shipments comply with applicable customs, aviation and import/export regulations. Dangerous, prohibited or unlawful goods will not be accepted. Delivery schedules are estimates and may be affected by customs clearance or operational circumstances beyond our control. 10. Governing Law This document shall be governed by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts at Hyderabad, Telangana. 11. Contact Information Sherif Express Travels & Cargo Private Limited Email: info@sherifexpress.net Website: www.sherifexpress.net Note: This is a professionally structured foundation document. It can be expanded into a comprehensive 15–20 page legal policy with detailed clauses, definitions, limitation of liability, indemnity, intellectual property, electronic communications, consumer rights, force majeure, dispute resolution and jurisdiction provisions.